As of today Openlifegrid.com has implemented a new password reset system.

Because of the security on Openlife Website Account Passwords it is not possible to 'retrieve' the actual password (1 way encryption).

Instead the password can be 're-generated'.

In order to do this safely we have implemented a Question & Answer System.

So if you've forgotten your password you will need

-Access to your email account.

-The answer to your question.

To have your password reset. Click Login -> Then 'Forgot Password'.

After entering your username your question will be asked.

Upon the correct answer the password will be sent to your registered email address. You can now login with the new password.

How to change my Password:

After logging in you can change your password by clicking on your name displayed on the right hand side of the screen (next to logout).

Click Manage Password.

Entering your existing password you can create a new password. Alternatively if somehow you can't remember what you used but are logged in all the same you can click reset for a new one to be generated.

Question & Answer:

Prior to this post Question and Answers were not required on login. So for these accounts it is not possible to request a reset. If you have registered before the date of this post we strongly recommend you complete the Password Question & Answer section as shown above under in your Profile.

Notes:

Avatar Passwords are managed in the Avatar Toolbox - These cannot be sent to your email adress. But can be changed/ edited using the pencil next to the avatar name.